Support
We're here to help with your IXLEAN account, membership and the apps.
Contact us
Email support@ixlean.com and we'll get back to you within two business days.
Common questions
How do I sign in on Apple TV or Google TV?
Open the app, choose Sign in and scan the QR code with your phone, or go to ixlean.com/activate and enter the code shown on the TV.
I bought a membership in the app. How do I use it on my other devices?
Purchases made through Apple or Google are tied to your App Store or Google Play account. Open the app on your other device and choose Restore purchases. Creating a free IXLEAN account is optional and lets you use the same membership on the web and on every device.
How do I cancel or manage a membership bought in the app?
Memberships bought through Apple are managed in your Apple ID subscription settings; memberships bought through Google Play are managed in the Play Store. Memberships bought on ixlean.com are managed under your profile.
How do I delete my account?
In the app: Profile → Settings → Delete account. On the web: see how to delete your account.